Check In Kiosk

Check In Kiosk and Check Out Kiosk

Check in Kiosk - Check Out Kiosk

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You’ve seen the check in kiosk at the airport or at the hospital. The check out kiosk appears in supermarkets and restaurants. It’s true that the check in kiosk is the most popular of all kiosk and self-service models.  Typically indoor but also outdoor (think getting on or off a cruise ship).  Are you checking out a bike rental kiosk?  That’s checking in. We also document patient kiosk check-in and in particular the Epic Welcome Kiosk. See for that information.

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The Check-In kiosk is used in the widest possible markets. You assume:

  • last name, first name, birthday as a rule on one of the screens
  • keyed in by touchscreen or ID scanner or facial recognition

Examples include:

  • Ticket kiosk applications — You pick up your tickets or you purchase your tickets.
  • Hoteling — where employees “check-in” to their office for the day
  • Patient kiosk check-in where patients at the hospital or the clinic or rehab facility . See
  • Airlines — one of the earliest applications and now expanded to Trusted Traveler, CLEAR and other services.
  • Baggage dropoff and pickup — now Airlines are using check-in kiosks for these functions.
  • Telemedicine — combined with check-in these also provide medical examinations

Airport Kiosks
Check-in Kiosks have become increasingly common in a variety of different environments in recent years. Generally, the most familiar check in kiosks are the ones at the airport used for printing boarding passes and checking luggage. The automated services these kiosks provide, help keep lines shorter and travel time flow more efficiently. Checking in at the kiosk typically takes only a fraction of the time normally involved to check in with an attendant. Airline kiosks are very sophisticated and are equipped with numerous peripherals such as card readers, passport readers, and barcode scanners used for reading various state and country issued IDs. They are built to be very robust due to the high level of traffic the kiosk will see over its lifetime.

Patient Kiosks
Another popular check-in kiosk application is for patients visiting healthcare facilities. The kiosk allows them to process their insurance information, answer questions concerning their visit, digitally sign HIPAA disclosure documents and pay for their visit in most applications. Patients like using these kiosks compared to physically filling out forms with a pen and paper while nurses and front desk attendants like the kiosks for freeing up their time that would otherwise be used checking in patients. A really valuable feature of patient kiosks is helping to reduce the need for paper and initiate the electronic storage of documents from the very beginning. See for more specific Healthcare Check-In Kiosks.

Hotel Kiosks
Check in kiosks have also been popular in hotels for guests checking in. One such hotel is Yotel in Manhattan, which is a trendy new boutique style hotel that has automated their entire check in process. The kiosks are modern and sleek and easily allow guests to locate their reservation, put a credit card on file, and obtain a room key that is encoded and dispensed right from the kiosk. The check out process is equally as easy and the kiosk has an internal receptacle so guests can return their key and the hotel can use it again.

Queue or Take a Number Kiosks
Queuing kiosks are widely used in places where clientele have to wait to be seen such as the DMV or the County Recorder’s Office.

Check-Out Kiosks
These are appearing more and more in “just walk in – just walk out” autonomous grocery and shopping stores.  Amazon, Aldis, Tesco, Sainsburys and more.

For more information you can contact [email protected]