Self-Checkout Scan and Go & Sams Club
From CNBC
Key Points
- Walmart and its big-box warehouse subsidiary Sam’s Club accused rival retailer BJ’s Wholesale Club in a lawsuit filed Tuesday of stealing technology that powers a popular self-checkout option in the Sam’s Club mobile app.
- In the lawsuit, Walmart claims BJ’s launched a self-checkout feature in its mobile app that’s nearly identical to Sam’s Club’s Scan & Go.
- Scan & Go has become more popular since the Covid-19 pandemic began in the U.S. in early 2020 as shoppers adopted social distancing and contactless checkout.
Sam’s Club, which has served as a tech incubator for Walmart, has looked to technology as a competitive advantage against other retailers. It touted Scan & Go last month in its first-ever Super Bowl ad, which featured comedian and actor Kevin Hart.
Scan & Go is now available at Walmart locations, as a perk for shoppers who sign up for Walmart+, a subscription-based service that Walmart launched to deepen customer loyalty and better compete with Amazon Prime.
Read entire article at CNBC
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